Frequently Asked Questions
Do I need to replace my website to use Disruptor Marketing?
Absolutely not. Our platform easily integrates with any and all web platforms including WordPress, Squarespace, Photobiz, etc. You can integrate our forms and widgets into your site quickly and easily.
Do you offer websites and web hosting?
Yes, for an additional monthly hosting fee, we offer WordPress hosting on our platform so that you have everything integrated into a single platform. In addition, we offer the ability to use the WYSIWYG tools on our platform to create custom sites.
Does this replace my CRM? / Will it work with my existing CRM?
Disruptor Marketing is not a CRM solution. This is a marketing platform geared towards helping you generate new leads via advertising and marketing and nurturing those leads into paying clients. To that point, you will continue to use your current CRM solution to manage client payments, contracts, invoices, sales tax, accounting, etc.
Does Disruptor Marketing support client invoicing?
Yes. We integrate with Stripe to collect payments via email, text messaging, and social channels.
Can I cancel at any time?
Yes you can. If you signed up for monthly, you can cancel effective next billing cycle. If you signed up for annual, you can cancel effective at your annual renewal. We do not offer refunds or partial credits. Log into your account billing tab to make adjustments.
Can I pause my account?
Yes, you can pause your account for a multitude of reasons for 45 days. This happens if a credit card fails billing, etc. After 45 days, your account will be marked inactive and scheduled for deletion.
Do you offer support?
Yes we do. Our team is very responsive to your issues and we do not outsource our support. You are always dealing with a member of the Disruptor Marketing team. This ensures they not only the platform, but understand your business.
What if I'm using a competing platform - can I transfer my account? Will you help me?
While we accept account transfers, please understand, it is up to the current hosting company to allow you to transfer your account. You will need to work with them directly to get this approved.
If your hosting company does not agree to transfer your account, we can assist in the manual recreation of your account workflows on our platform.
Can you set my account up for me?
Yes. We offer set-up services which include setting up your account business information, DNS for custom URLS, phone number, calendar integration, user accounts and more. Contact us at support@disruptormarketing.io for more information.
Do you offer custom campaigns?
Yes we do. If our robust templates don’t work for you, or your business requires a unique campaign our team can help set this up from design to go-live. Click here to learn more about our custom campaigns.